Amethyst Audio
Terms & Conditions
1. Booking & Acceptance
All quotations provided by Amethyst Audio are subject to these Terms & Conditions.
Acceptance of a quotation does not constitute a confirmed booking. A booking is only secured once the required booking fee has been received.
Amethyst Audio reserves the right to release the event date if the booking fee is not received within a reasonable timeframe.
2. Booking Fee & Payment
A 50% booking fee is required to secure the booking.
The remaining balance is due prior to or on the day of the event unless otherwise agreed.
No equipment or services will be delivered without the required payment being received.
3. Cancellations
More than 7 days prior: 100% of the booking deposit refundable
7–4 days prior: 75% refundable
3 days–24 hours prior: 50% refundable
Within 24 hours: non-refundable
Where Amethyst Audio has incurred or committed to any costs, including third-party services, equipment, or logistics, such costs may be deducted from any refundable amount or charged additionally.
4. Security Deposit
A refundable security deposit is required for all bookings.
The deposit amount will be specified in the quotation.
The deposit will be refunded within 7 days after the event, subject to inspection and confirmation that all equipment is returned in full and in good condition.
Amethyst Audio reserves the right to retain part or all of the deposit to cover any loss, damage, or additional costs.
Where damages exceed the deposit value, the client remains liable for full repair or replacement costs.
5. Event Services
Where Amethyst Audio provides delivery, setup, and/or operation of equipment, the company retains full control over the configuration and use of the equipment.
Clients may not operate or adjust equipment unless authorised.
6. Technical Requirements
This agreement is based on the information provided at the time of quoting.
The client is responsible for providing all relevant technical information, including:
Power requirements
Event layout
Performer technical riders
Changes to event requirements may result in revised costs or system adjustments.
7. Power Supply
The client must provide a stable and adequate power supply unless otherwise agreed.
Amethyst Audio is not responsible for issues arising from:
Insufficient power
Unstable electrical supply
Additional power solutions (e.g. generators) may be quoted separately.
8. Safe Working Environment
The client must provide a safe and suitable working environment for personnel and equipment.
This includes:
Stable setup surfaces
Weather protection where required
Safe access to all working areas
Reliable power sources
Compliance with safety regulations
Amethyst Audio reserves the right to delay, modify, or suspend services where conditions are deemed unsafe.
In such cases, Amethyst Audio is not liable for any resulting disruption and fees paid may be non-refundable.
9. Environmental Conditions
The client is responsible for ensuring suitable environmental conditions, including protection from:
Rain and moisture
Dust
Excessive heat
Damage caused by unsuitable conditions may be charged.
10. Equipment Responsibility
All equipment remains the property of Amethyst Audio.
The client is responsible for equipment from delivery until collection and will be liable for:
Loss
Theft
Damage
Equipment must be used only for its intended purpose and in a safe manner.
11. Setup, Access & Collection
The client must ensure:
Timely access to the venue
Suitable setup conditions
Safe collection of equipment after the event
Delays or restrictions may result in:
Additional charges
Extended hire fees
12. Delays, Overtime & Event Overrun
Delays caused by the client or third parties may result in additional charges.
Use of equipment beyond agreed event times without prior approval may result in overtime charges.
13. Service Limitations
Amethyst Audio is not responsible for:
Reduced performance caused by delays or incomplete setup
Limitations imposed by venues or authorities (including sound restrictions)
14. Third-Party Services
Amethyst Audio may use third-party suppliers or equipment where necessary to fulfil booking requirements.
The company is not responsible for third-party equipment or personnel not supplied directly.
15. Right to Refuse or Withdraw Services
Amethyst Audio reserves the right to refuse or withdraw services where:
Terms and conditions are not met
Conditions prevent safe or proper operation
This does not constitute a breach of contract.
16. Indemnity
The client agrees to indemnify and hold Amethyst Audio harmless from any claims, damages, or liabilities arising from:
The event
Use of equipment
Except where caused by proven negligence by Amethyst Audio.
17. Limitation of Liability
Amethyst Audio’s total liability is limited to the total amount paid for the services.
The company is not liable for indirect or consequential losses, including:
Loss of income
Event disruption
18. Insurance
The client is responsible for ensuring appropriate public liability insurance where required.
Amethyst Audio reserves the right to request proof of such insurance based on event risk.
19. Force Majeure
Amethyst Audio is not liable for failure or delays caused by events beyond its control, including:
Weather conditions
Power failures
Government restrictions
Emergencies
20. Media & Promotion
Amethyst Audio reserves the right to capture and use content from events for marketing purposes unless otherwise agreed.
21. Sponsorship Arrangements
Where services are provided as part of a sponsorship, the rental value remains applicable but may be waived at Amethyst Audio’s discretion.
Equipment care and liability responsibilities remain unchanged.
22. Entire Agreement
These Terms & Conditions constitute the entire agreement between the parties and supersede any prior discussions or agreements unless confirmed in writing.
23. Governing Law
This agreement is governed by the laws of South Africa